Privacy Policy

1. Introduction

At EduDesk ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name, email address, and contact information
• School or organization affiliation
• Job title or role
• Account credentials
• Payment information (processed securely through Stripe)

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, features used, time spent on the Service)
• IP address and general location information
• Analytics and performance data

2.3 Information About Students

EduDesk is designed primarily for use by school staff and administrators. We do not intentionally collect personal information directly from students under the age of 13. If you are a school or district using our Service, you are responsible for ensuring that your use of our Service complies with the Family Educational Rights and Privacy Act (FERPA) and other applicable laws regarding student data.

3. How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide when you register for an account, create or modify your profile, set preferences, sign up for or make purchases through the Service.
• Automated Collection: As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
• Third-Party Sources: We may receive information about you from third-party partners, such as authentication services or payment processors.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving the Service
• Processing transactions and managing your account
• Sending administrative information, such as updates, security alerts, and support messages
• Responding to your comments, questions, and requests
• Personalizing your experience and delivering content relevant to your interests
• Monitoring and analyzing trends, usage, and activities in connection with the Service
• Detecting, preventing, and addressing technical issues, fraud, and security incidents
• Complying with legal obligations

5. Data Storage and Security

We use Firebase and Google Cloud Platform for data storage and processing. Your data is stored in secure cloud environments with appropriate technical and organizational measures designed to protect your information.

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. These measures include:

• Encryption of sensitive data
• Secure authentication protocols
• Regular security assessments
• Role-based access controls
• School-specific data isolation

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The amount, nature, and sensitivity of the information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information
• Whether we can achieve those purposes through other means
• Applicable legal requirements

When we no longer need personal information, we will securely delete or anonymize it.

7. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• School Administrators: If you use our Service as part of a school or district subscription, administrators may access certain information associated with your account.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of EduDesk, our users, or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

8. Analytics and Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Service.
• Functionality Cookies: Enable us to personalize content and remember your preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Schools and districts using our Service are responsible for obtaining appropriate parental consent for any data collection related to students under 13, as required by the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our primary servers are located.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]