About EduDesk

Our Mission & Story

We're building the future of school IT support, one ticket at a time.

EduDesk was born from the flaws I faced when I was the “IT Guy” at my school. Either the teachers will drop off a laptop with no context, or it will be in bland sticky note that doesn't really say much.

Founded in 2025 by a team of former school IT intern and software engineers, we set out to create a platform that truly understands the educational technology landscape.

Our mission is to empower school IT departments with tools that reduce response times, provide actionable insights, and ultimately create more reliable technology environments for teaching and learning.

EduDesk Team

Our Values

What Drives Us

Education First

We believe technology should enhance learning, not distract from it. Every feature we build supports this mission.

Continuous Improvement

We're constantly gathering feedback from schools to refine our platform and make it more effective for educators.

Accessibility

We design our tools to be intuitive for users of all technical abilities, from IT pros to classroom teachers.

Our Team

The People Behind EduDesk

Sean Scott

Sean Scott

Founder & CEO

Maker of things..

Jacob Martin

Jacob Martin

CTO

Jonathon Cruz

Jonathon Cruz

COO

Why Choose EduDesk

Built Specifically for Schools

Education-Specific Features

  • Classroom-level issue tracking
  • Integration with student information systems
  • Device management for 1:1 programs
  • Simplified interface for teachers and staff
  • School-specific analytics and reporting

Our Commitment

We understand the unique challenges of educational technology. Our platform is designed to grow with your school, adapting to your changing needs while maintaining the reliability you depend on.

EduDesk Dashboard

Testimonials

What our customers are saying

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

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