Why EduDesk Beats TOPdesk for Schools

Why EduDesk Beats TOPdesk for Schools

Why EduDesk Beats TOPdesk for Schools

When schools shop for IT service management software, they often come across TOPdesk. It’s a well-known name in enterprise IT, with a huge list of features that can cover IT, HR, Facilities, Finance, and more.

But here’s the truth: schools don’t need enterprise bloat. They need something simple, affordable, and built for the way teachers and IT staff actually work. That’s where EduDesk comes in.


TOPdesk: Built for Enterprises, Not Schools

TOPdesk was designed for large organizations. It tries to do everything: incident management, change management, supplier contracts, property reservations, HR onboarding, facilities requests, the list goes on.

For schools, that means:

  • Paying for modules you’ll never use
  • Complex setups and training
  • A system that feels like it was made for corporations — not classrooms

EduDesk: Built for K–12 From the Ground Up

EduDesk flips that approach. Instead of building for everyone and asking schools to adapt, we built EduDesk just for schools.

Here’s what you get with EduDesk:

  • Simple ticketing — teachers can submit issues in seconds
  • Asset management — keep track of laptops, iPads, and projectors
  • Knowledge base — FAQs and quick fixes for common problems
  • AI assistant — helps staff resolve issues faster, without waiting on IT
  • Affordable pricing — predictable subscription, no enterprise licensing

The Bottom Line

If you’re a Fortune 500 company, TOPdesk might make sense.
If you’re a school that wants faster support, fewer headaches, and software that feels like it was built for your world — EduDesk is the better choice.

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