📣 Announcement

Introducing Scholor AI

StreamlineITsupportforschools

EduDesk helps educational institutions manage technology support efficiently.

15 day free trial.

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Problem

Managing school IT issues manually is outdated.

Device Chaos

Schools deal with dozens — sometimes hundreds — of student and staff devices, making it hard to track issues and manage assets effectively.

Delayed Resolutions

Teachers and staff waste valuable time waiting for fixes. Without a streamlined system, small tech problems snowball into major disruptions.

Accountability Gaps

When tickets get lost in emails or word-of-mouth reports, there's no clear trail — leaving problems unresolved and no one accountable.

Solution

Modernize School IT Support with EduDesk

Generic help desks fall short. EduDesk is purpose-built for schools, combining AI-driven automation with real-time insights to streamline tech issue resolution campus-wide.

Reporting Tools

Track IT metrics like resolution time, SLA compliance, and first response time — plus identify which classrooms are reporting the most issues or have recurring hardware failures.

https://acme.ai

Scholor AI

Automated troubleshooting and real-time recommendations help resolve tickets faster with intelligent suggestions and fallback responses when offline.

https://acme.ai

Advanced Analytics

Uncover trends in hardware failures, software issues, classroom hotspots, and asset lifecycle insights with granular visual reports.

https://acme.ai

Smart Knowledge Base

Create, tag, and manage rich-text articles with markdown support. Convert resolved tickets into searchable help docs for faster issue resolution.

https://acme.ai

How it works

Just 3 steps to get started

    Submit a Ticket

    Teachers quickly report issues from any device with our simple form.

    Automatic Assignment

    Tickets are intelligently routed to the appropriate IT staff member.

    Real-time Updates

    Teachers receive notifications as their issue progresses.

    Swift Resolution

    IT staff resolve issues efficiently with all the context they need.

Features

Purpose-Built for Modern School IT Workflows

    AI-Powered Ticketing

    Automatically suggest solutions and triage issues based on ticket content.

    Real-Time Analytics

    Visualize classroom issue trends, resolution times, and recurring hardware problems.

    Smart Knowledge Base

    Convert tickets to searchable help docs and reduce repeat issues.

    Classroom-Level Tracking

    Pinpoint which classrooms experience the most technical issues and device failures.

Testimonials

What our customers are saying

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk has completely transformed how we manage IT issues.Teachers can now report problems in seconds, and we resolve them twice as fast.

Lisa Morgan

Lisa Morgan

Technology Coordinator at Westbrook High

With EduDesk, we finally have full visibility into classroom tech issues.The real-time analytics are a game-changer for accountability.

David Chen

David Chen

Principal at Harmony Charter School

Before EduDesk, tracking device failures was a nightmare.Now we can see which classrooms report the most issues and act fast.

Angela Rivera

Angela Rivera

IT Director at Franklin STEM Academy

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

EduDesk’s AI suggestions help our staff troubleshoot simple problems themselves.It’s like having an extra IT team on standby.

Marcus Lee

Marcus Lee

Assistant Principal at Clearwater Elementary

The knowledge base feature has reduced repeat tickets dramatically.Staff now find answers on their own before even submitting a ticket.

Emma Johnson

Emma Johnson

Media Specialist at Riverdale Middle School

EduDesk lets us assign and manage tickets with zero confusion.Everyone knows who’s handling what — no more lost emails or sticky notes.

Jonathan Green

Jonathan Green

IT Technician at Summit Prep

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

Since adopting EduDesk across multiple campuses,we've seen a 40% drop in unresolved tickets and faster IT accountability. It scales effortlessly.

Rachel Adams

Rachel Adams

Superintendent at Oakridge School District

Submitting IT issues used to be confusing. With EduDesk,I can log a problem in under a minute, attach images, and get updates instantly.

Noah Thompson

Noah Thompson

Math Teacher at Crestview High School

The ability to turn solved tickets into help articles is brilliant.Our teachers are empowered to fix common issues without opening new tickets.

Priya Desai

Priya Desai

Instructional Technology Coach at East River Academy

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

EduDesk has reduced my daily workload significantly.Everything’s organized, tracked, and reported — no more chasing people for updates.

Carlos Mendoza

Carlos Mendoza

Network Administrator at Horizon Tech Magnet

I appreciate how easy it is to reset my password and check ticket status.Even non-tech staff feel confident using EduDesk.

Julia Kim

Julia Kim

Registrar at Pine Hill Academy

We started using EduDesk for both tech and facility requests.It’s become our central command center for school operations.

Tyler Brooks

Tyler Brooks

Facilities Manager at Redwood High

Pricing

Choose the plan that's right for your school

Basic Tier

$20/ month

billed monthly

  • Core ticketing functionality
  • Up to 3 admin accounts
  • Basic reporting
  • Email notifications
  • Standard support (email, business hours)
  • 10GB storage for attachments

Ideal for small schools (under 500 students)

Popular

Standard Tier

$40/ month

billed monthly

  • Everything in Basic
  • Unlimited admin accounts
  • Advanced reporting and analytics
  • Knowledge base functionality
  • Priority email support
  • 25GB storage for attachments

Ideal for medium schools (500–1500 students)

Premium Tier

$60/ month

billed monthly

  • Everything in Standard
  • AI-powered solution suggestions
  • Custom workflows and automation
  • Advanced SLA management
  • Phone support with dedicated account manager
  • 50GB storage for attachments
  • White-labeling options
  • Custom integrations

Ideal for large schools or districts

FAQ

Frequently asked questions

Still have questions? Email us at [email protected]

Ready to get started?

Start your free trial today.